Course Description

This course provides training to interact effectively with disputing parties who require assistance. The course examines conflicts in a wide range of scenarios, such as health care, neighbor disputes, family conflicts, and civil, contract, and employment disputes, giving you the confidence to work effectively with arguments in various settings.


Hi! I'm Jerome Thompson

Mr. Thompson has over twenty years of experience working with dropout-prone students and their families for a Texas school district. He has been responsible for alternative, middle, and high school students. One of his primary responsibilities is facilitating attendance/truancy meetings between the school, parent, and student. As an attendance meeting facilitator, he has mediated hundreds of attendance/truancy issues, finding a solution to help families get their students to school and avoid legal intervention. Jerome's skills in working with schools and families come from years of planning.

Jerome Thompson:

* Attendance Officer for a school district in Texas

* Licensed Social Worker

* Master's Degree in Criminal Justice

* Certified Domestic Violence Counselor

* Basic Mediation

* Family Mediation

* Truancy Mediation

* TMCA Credentialed Advanced Mediator

* National Association of Certified Mediators trainer

Mr. Thompson spent over 11 years working with Texas Children Protective Services families.

Over his twenty years of experience working truancy cases, Jerome recognized the need for more structured training for district clerks, attendance officers, outreach specialists, and others. Jerome helped create training hours for current and new attendance officers, ensuring the skills and knowledge needed to do the job. He also developed training specifically for attendance specialists, assuring staff has the skill required to work with students, families, and school attendance conflicts.